Privacy Policy

1. General Information

We take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

The present data protection information explains the details of data processing and is divided into general information (section 1), information on data processing on our website (section 2), information on data processing in other business transactions (section 3) and information on your data protection rights (section 4).

1.1 Party responsible

Erich Utsch AG

Marienhütte 49

57080 Siegen

Telephone: + 49 (0) 271 3191-0


The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).


1.2 Statutory data protection officer

EuroExpertise GmbH

z.Hd. Datenschutzbeauftragter

Herrn Dipl.-Ing. Hans-Detlef Krebs

Am Stift 4-6

44263 Dortmund

Telephone: + 49 (0) 271 3191-0



2. Data collection on our website

2.1 Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.


2.2 Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

•    Browser type and browser version

•    Operating system used

•    Referrer URL

•    Host name of the accessing computer

•    Time of the server request

•    IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.



2.3 Analytics and advertising

Google Analytics

This website uses Google Analytics for web analysis. This is a service provided by Google Ireland Limited ("Google"), a company incorporated and operated under the laws of Ireland (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses "cookies". The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on its computers. It cannot be ruled out that data processing may take place outside the scope of EU law. Google has joined the Privacy Shield so that Google guarantees compliance with EU data protection standards.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.


IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.


Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link:


Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics

For more information about how Google Analytics handles user data, see Google's privacy policy:


Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.


Demographic data collection by Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".


2.4 SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.



2.5 Plugins and tools


Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under


Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at


2.6 Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.


3. Data Processing on our website

In accordance with Article 13 and Article 14 of the General Data Protection Regulation (GDPR), we are obligated to inform you about the processing of your personal data:

We process the following data, provided by you, for the purpose of fulfilling contracts and on the basis of our legitimate interest in customer retention, direct marketing and generating business:

Name, address, company, telephone/fax numbers, email address, information about subscribing to the newsletter, if applicable, additional information about the department, position and administrative office or supervisor.

We save the personal data required to fulfill the contract for the duration of the entire business relationship and beyond that in accordance with the statutory retention, documentation and reporting requirements. In addition, we have defined and documented deletion deadlines for all processes beyond that. This data shall be immediately deleted after it is no longer required for the intended purpose and the statutory retention period has expired.

3.1 Legal basis of the processing

We process data solely on the basis of legally-compliant statutory bases such as Article 6 of the GDPR:

•    Article 6 DSGVO (1) a)  The affected party has provided his/her consent for his/her personal data to be processed for one or more specific purposes 

•    Article 6 DSGVO (1) b) the processing of the data is required to fulfill a contract to which the affected person is party or to execute precontractual measures upon request of the affected person

•    Article 6 DSGVO (1) c) the processing of the data is required to fulfill legal obligations to which the responsible party is subject

•    Article 6 DSGVO (1) f) the processing of the data is required to preserve the legitimate interests of the responsible party or a third party. To preserve the legitimate interests of the responsible party, we use the data in accordance with Recital 47 of the GDPR.

3.2 Origin of the data:

We have received this data either directly from you, your company or a public source, e.g. company register, your website, the telephone book, representatives, etc.

All employees at our company who support our customers and/or suppliers or provide support for our software have access to this data. Parts of our data processing systems and our electronic communications systems are manged by our external cooperation partners for support and maintenance purposes. Contracts in accordance with Article 28 of the GDPR have been concluded with these parties.

If required for the cooperation with your or your company, the data can be viewed by authorized personnel at our subsidiaries or international representatives.

If our international representatives or subsidiaries are in a third country, contracts have been concluded in accordance with EU standard contractual clauses; for the USA, if applicable, the Privacy Shield or the EU ruling on adequacy apply

In addition, your name and address (and, if necessary, your telephone numbers) will be transmitted to the transport company UTSCH commissions to transport the goods you have ordered.



4. Your rights

We would like to inform you that you have the right

•    to request information about what personal data about you we process (Art. 15 GDPR)

•    to have your data corrected (Art. 16 GDPR)

•    to have your data deleted unless our legitimate interests prevail (Art. 17 GDPR)

•    to request the restriction on the processing of your personal data (Art. 18 GDPR)

•    to object to the data processing (Art. 21 GDPR)

•    to request the transmission of your personal data in a structured, conventional and machine-readable format (Art. 20 GDPR).

You also have the right to file a complaint with the supervisory authority (Art. 77 GDPR):

If you believe the processing of your data violates data protection laws or your rights under data protection law have been violated in another manner, you can file a complaint with the supervisory authority.

North Rhine Westphalia

State Officer for Data Protection and Freedom of Information for North Rhine-Westphalia

Kavalleriestraße 2-4 40213 Düsseldorf 

PO Box 20 04 44 40102 Düsseldorf

Tel.: 0211/38424-0 Fax: 0211/38424/-10 (external link)  .

All other data protection authorities in the respective EU member states can be found under the following link:

We would like to note that in the event personal data is not provided, or in the event of cancellation, it will be difficult or, perhaps even impossible for UTSCH to fulfill the (contractual) obligations.